Ragnar
A Master From Germany
Any members who return will have noted that after the running out of bandwidth to the 1st, the site went offline at 9am GMT on the 2nd. Nor was cPanel or FTP accessible.
Numerous ticket alerts went out; but only today after trying another support center was the matter resolved.
As can be ascertained, the forum was --- as expected --- moved to another server ( this was predicted for before the 31st and to take less than an hour ). Unfortunately they did not update the nameservers at the same time.
It took less than two hours to sort out once contacted today: I should like to pay generous tribute to their having an old abandoned ticket center up at the same time as a new unannounced real one --- both of which accepted tickets, yet only one could be seen by them --- but I really can't.
Numerous ticket alerts went out; but only today after trying another support center was the matter resolved.
As can be ascertained, the forum was --- as expected --- moved to another server ( this was predicted for before the 31st and to take less than an hour ). Unfortunately they did not update the nameservers at the same time.
It took less than two hours to sort out once contacted today: I should like to pay generous tribute to their having an old abandoned ticket center up at the same time as a new unannounced real one --- both of which accepted tickets, yet only one could be seen by them --- but I really can't.