I' am getting the impression, that this person is over exaggerating some parts. But he is right that there is more information than that of the televised media, that is a good thing though! Because the televised media is quite biased, but with that in mind, there are lots of resources on the internet to discern from too, you must think about it by building/search for factual information that has been proven to be solid. This is very important, by building valid information you are less prone to mass propaganda or other brain washing trash, that is of course if you critically analyze the information properly, through reasoning processes.
Also in the case of electronic communication, you could still discern between literal and sarcastic forms of writing, through reasoning. At the same time I must disagree with the author that we must be social. When in groups of people, we are extremely dangerous, people do not realize this, especially with thoughtless action, it will leave a mess to clean up. A mob has the ability to change/make certain changes that could impact peoples lives, yet they do not understand this.